Cancellation and Refunds Policy
Effective Date: 1 January 2025
This Cancellation and Refunds Policy outlines the terms governing cancellations, refunds, and participant behavior for services provided by Samsara The Yoga Studio. This policy should be read in conjunction with our Terms and Conditions, Privacy Policy, and Code of Conduct, which collectively govern your use of our services. By booking or participating in our services, you agree to comply with these policies.
1. Payment and Refunds
1.1 Daily Sessions
- Payment: Fees for daily sessions must be paid at the time of booking.
- Refunds: Fees are non-refundable for cancellations or no-shows.
- Cancellations by Us: If we cancel a session for any reason, we will provide an alternative session as compensation.
1.2 Training Courses
(Applies specifically to Yoga Teacher Training and Functional Nutrition and Holistic Health Coach Certification courses)
- Trial Period: A 7-day trial period is offered.
- Cancellations within the Trial Period: Eligible for a full refund.
- After the Trial Period: Fees are non-refundable.
1.3 Workshops, Short Courses/Course Modules, and One-on-One Sessions
- Payment: Fees must be paid at the time of booking.
- Refunds: Fees are non-refundable.
2. Cancellation and Rescheduling
2.1 Daily Sessions
- Participant Cancellations: Non-refundable. No-shows will be charged in full.
- Cancellations by Us: An alternative session will be arranged.
2.2 Training Courses with a Trial Period
- Within the Trial Period: Cancellations within the 7-day trial period are eligible for a full refund.
- After the Trial Period: No refunds will be provided.
2.3 Workshops, Short Courses/Course Modules, and One-on-One Sessions
- Participant Cancellations: Fees are non-refundable.
3. Conduct and Behavior
- Respect and Courtesy: Participants are required to conduct themselves with respect and courtesy while engaging in our services.
- Prohibited Behavior: Any form of harassment, abuse, or disruptive behaviour is strictly prohibited.
- Violations: Breaches of this policy may result in the suspension or termination of your access to our services, without any refund.
4. Related Policies
This policy is part of Samsara The Yoga Studio’s comprehensive policy framework. For a complete understanding of your rights and obligations, please review the following related policies:
- Terms and Conditions
- Privacy Policy
- Code of Conduct
These policies collectively govern your use of our website and services. By booking, participating in, or using our services, you acknowledge and agree to comply with all these policies.
5. Policy Updates
We reserve the right to update this Cancellation and Refunds Policy at any time to reflect changes in our services, legal requirements, or business practices. Updates will be posted on our website, and the “Effective Date” at the top of this policy will be revised. Please review this policy periodically to stay informed of any changes.
6. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
Samsara The Yoga Studio
Plot No. 6, Sainik Vihar Gate No. 1,
NIBM Road, Opp. Voyage to the Stars,
Mohammed Wadi, Pune, India – 411060
Email: contact@samsaratheyogastudio.com
Phone: +91 98904 35216